Back-office help with recruiting, training and suppliers
Small companies don't have an HR department or a sourcing team. Your remote team member takes on the paperwork-heavy parts of hiring, training and supplier coordination. Every decision stays with you.
What does HappyCXO's operations support cover?
HappyCXO's operations support helps small manufacturers and traders with three back-office jobs. For recruiting, we write job posts, screen résumés and schedule interviews. For training, we write SOPs, onboarding guides and a product knowledge base. For supply chain, we research suppliers, prepare RFQ packages and compare quotes. Hiring and supplier decisions stay with you.
What's included
Recruiting support
Job descriptions, job board posts, résumé screening against your criteria, interview scheduling, candidate updates.
Training materials
Written SOPs, onboarding checklists, a searchable product knowledge base so new staff get up to speed faster.
Supply chain support
Supplier research and shortlists, RFQ packages, side-by-side quote comparisons, follow-up on samples, lead times and documents.
Co-founder Debbie Zhong worked as a senior project manager at Foxconn, where her work covered manufacturing procurement, supplier evaluation and cost control. Our team works in English and Mandarin Chinese, which helps when your suppliers are in Taiwan or mainland China.
Hiring decisions, employment terms, supplier selection, contracts and payments. We are not a staffing agency or employer of record, and we don't give legal or HR-compliance advice.
Who it's for
- Companies hiring without an HR person
- Owners who keep training new staff from scratch
- Buyers handling supplier quotes in spreadsheets and email threads
How it works
- 01
20-min demo
Tell us which of the three areas is costing you the most time.
- 02
Plan and KPIs
Define the tasks, the hand-offs and what “done” looks like.
- 03
Work starts
A weekly report covers each open hire, document and supplier request.
- 04
Ongoing
Keep, expand or narrow the scope.
FAQ
- Can an outsourced team help with recruiting, training and suppliers?
- Yes, as back-office support. HappyCXO writes job posts, screens résumés and schedules interviews. It writes SOPs, onboarding guides and a product knowledge base. It also researches suppliers, prepares RFQ packages and compares quotes, in English and Mandarin Chinese. Hiring and supplier decisions stay with you. HappyCXO is not a staffing agency or employer of record.
- Can you recruit US employees for us?
- We handle the process work, like job posts, screening and scheduling, under your company's name. You interview, decide and employ. We're not a staffing agency.
- Can you talk to our suppliers in Asia?
- Yes. Our team works in English and Mandarin Chinese and can handle routine supplier communication, quotes and document requests. Commercial terms stay with you.
- Do we need to buy the full marketing service first?
- No. Operations support can be bought on its own or added to any engagement. We'll recommend a starting scope on the demo.